We believe that the internet is an exciting new way to shop but we understand that shopping on-line can feel risky and uncertain. When shopping with us, however, you can be sure that your security is our top priority.

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. This policy explains what we do with your information and what you can expect if you provide us with your personal details.

PLEASE READ ON FOR MORE DETAILS ABOUT OUR PRIVACY POLICY

• We use industry leading secure server technology that implements “Secure Socket Layering” (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions everyday. Firewalls are used to block unauthorised access to our computers which are themselves located in a secure location.
• When you register, we need to know your name, e-mail address, telephone number and delivery address. This information is the used every time you order.

We do not rent or sell this information to other companies – in fact we will never share these details with anybody outside “Direct Power Tools – The Internet Division of Gibb & Beveridge Engineering Agencies Ltd.

• We also need your telephone details (Mobile No. and Land Line No.) - this gives us the ability to contact you urgently if there is a problem with your order. For certain deliveries this may be given to the couriers to enable a more efficient delivery service.
• We personalise your shopping experience by using your purchases to shape our recommendations to future customers. We also monitor customer traffic patterns and site usage to help us modify our store and add new features.
• If you request information or place an order with us you may be added to our mailing list and may receive information from us on an ongoing basis. If at any time you wish us to stop using or holding information about you simply telephone us on 01383 721677 or send us an email to websales@engineeringagencies.co.uk
• STILL NOT SURE?

We hope that you will be reassured about the security of Internet shopping with us and you will find the experience offers a great deal of convenience and fun. However, if you still have concerns and would like to buy from us using another means of payment you can:

• Phone us on 01383 721677
• Fax us on 01383 624977
• Call in to our extensive Trade Counter at 78 Halbeath Road, Dunfermline, Fife, KY12 7RS

We accept Visa, Mastercard and Switch – All cheques with the appropriate guarantee card, we Transax Business Cheques for your convenience.

DATA PROTECTION ACT

• The information that you provide to us will only be used for credit and security checks and for managing your account.