Orders – General Information
With over 50 years experience in the Tool & Clothing Distribution market, we have the power and experience to supply your valued order - fast! Whereas most orders will be supplied within a 4/5 working day timescale we aim to supply as many orders as possible on a next day basis.
We appreciate that when you place your order, you will need it quickly, properly packed and with all the goods present and intact. This we always endeavour to do by treating every order individually and working on the basis that if you are happy with your order, you will use us again and have no hesitation in recommending us to others.
If your order is 'Very Urgent' and you require an update on the delivery timescale and stock availability please email us at firstname.lastname@example.org for an update.
We update our stock as frequently as possible, however, if an item you purchase has to be ordered directly from the manufacturer, the above delivery times will vary slightly depending on the product. Please note the delivery expectation displayed on each product page, for a more accurate expectation.
If an item you purchase is out of stock with us or the manufacturer, the above delivery times will not take into account the time it will take for the item to become available again. In this situation, we will contact you directly to inform you of likely delivery times and offer you the option for a full refund if you are not completely happy with the expected delivery date.
Our Standard Carrier is DPD, however, should you specify that you require your goods to be delivered by another method (i.e. Post or an alternative carrier) we are happy to consider this.