Warranty & Repair Information
CONTACT OUR REPAIR WORKSHOP
We have a fully equipped power tool repair workshop and offer a high-quality in-house repair service on all major brands of power tools. Please call us on 01383 721677 if you need a repair or if you have any questions.
DEWALT (BLACK & DECKER) POWER TOOLS
Please call 01753 511234, from here Dewalt will advise the best course of action to get any issues rectified; Dewalt also offer a direct collection service, invoice details of order will need to be provided. All Dewalt Power Products are provided with 1 year warranty as standard. If you have an authorised Dewalt repair agent nearby you may have your item repaired under warranty. Find your nearest authorised Dewalt repair agent. Dewalt now offer a 3 year warranty on selected products if registered within 30 days, please see the Dewalt website for full details. To understand full terms and conditions and discover what your Dewalt power tool is covered for please see the Dewalt warranty conditions.
Please call 01284 760791, from here Festool (TTS) will advise the best course of action to get any issues rectified; Festool also offer a direct collection service. All Festool Tools come with 1 year warranty as standard; Festool gives you the opportunity to extend this warranty to 3 years on their 1 + 2 scheme if you register the tool online within 30 days. To take advantage of the extended warranty period please visit Extended Warranty Options. To view the wide range of additional services provided by Festool please visit My Festool Services.
METABO POWER TOOLS
In the event of a Warranty claim, your product will need to be despatched to the address listed below (at the customers cost). Along with your return you will need to attach your proof of purchase/invoice. You will also need to attach a contact number and recent delivery address.
METABO UK LTD
25 MAJESTIC ROAD
NURSLING IND ESTATE
All Metabo Power Tools come with 1 year warranty as standard; Metabo give you the opportunity to extend this warranty to 3 years (XXL 3 Year Warranty) if you register the tool online within the first 4 weeks. Please register with Metabo. If you have an authorised Metabo repair agent nearby you may have your item repaired under warranty. Find your Nearest authorised Metabo repair agent. To understand full terms and conditions and discover what your Metabo power tool is covered for please see the Metabo warranty conditions.